Harare, Zimbabwe – Social media personality and entrepreneur Pokello Nare has found herself at the centre of public discussion following a brief but telling interaction with a shop assistant while purchasing Dolce & Gabbana clothing for her children.
According to her facebook video, Pokello is heard saying , “I need the matching jeans for this,” while selecting the high-end items. Though seemingly harmless, the statement has ignited debate about courtesy, manners, and the example set by public figures, especially parents, during everyday interactions.
Critics argue that while the request was clear, it lacked basic politeness markers such as “please” or “could you help me.” In a customer–service setting, tone and word choice matter, not just for social harmony but also for mutual respect. The concern raised is not about fashion or wealth, but about how people speak to others who are providing a service.
The incident has also reopened a broader conversation about parenting and role modelling. Many observers point out that children learn less from instructions and more from observation. If courtesy is absent in a parent’s daily conduct, it risks being mirrored by their children. As one commentator noted, “Children take after their parents—what they see becomes normal.”
Some have gone further, questioning whether society too often assumes adults possess basic manners, when in reality these social skills are learned, practised, and sometimes lacking. It is not uncommon, they argue, to see grown adults become visibly embarrassed—or even defensive—when corrected in public over simple courtesies like saying “thank you” or “please.”
Supporters of Pokello caution against overinterpreting a single sentence, arguing that tone, context, and familiarity with staff could change the meaning entirely. However, critics maintain that public figures are constantly teaching, whether intentionally or not, and that small moments carry weight precisely because they are ordinary.
Ultimately, the incident serves as a reminder that manners are not about status, brands, or money. Whether one is buying luxury labels or everyday essentials, courtesy remains a basic social currency, one that shapes not only public perception but the values passed on to the next generation
Watch the video below:
https://www.facebook.com/share/r/17os51HCji/
Comments
About Author
